Matthew Marnach

Background

About Matthew Marnach

Matt Marnach is the CEO & CFO of Dakota Performance Solutions, Inc.(DPS, Inc.), a premier provider of business process outsourcing (BPO) services specializing in consulting, training, call center/customer support, project management, CRM solutions, and proprietary communication software. With over 20 years of expertise in sales, marketing, and management—specifically in the call center industry—Matt combines deep technical proficiency with strategic business acumen to drive innovation and efficiency. A Certified Telecommunications Professional and a CIAC Certified Contact Center Industry Advisory Council member, Matt leads DPS, Inc. with a clear vision: to empower businesses through scalable, cost-effective, and results-driven outsourcing solutions. As the strategic force behind DPS, Inc, he oversees corporate operations, allocates resources effectively, and ensures timely project execution. His expertise in developing multi-channel contact solutions has benefitted industry giants such as Microsoft, Verizon Wireless, Citibank, and Wells Fargo. Under his leadership, DPS, Inc. has achieved multiple industry and government certifications, securing contracts with FEMA, FDIC, FFIEC, CDR, DHS, and the IRS. Matt’s mission is simple: enhance his clients’ competitive edge and profitability through innovative, flexible, and scalable solutions. His vision? To be a trusted partner and an extension of his clients' enterprises, delivering excellence at every touchpoint.