Verified recordOutsourcing/Offshoring

Mayalene Ford

Client Service Director at Telerep

Based in Glen Burnie, United States

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Seniority

Director

Department

Customer/Client Service

Location

Glen Burnie

Industry

Outsourcing/Offshoring

Company size

Contact information

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m•••••••@telerep.com

Phone

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Background

About Mayalene Ford

TeleRep is a USA based answering service that offers 24/7/365 live operator support. For over 40 years we’ve been helping companies grow by taking overflow/daytime and after-hours calls when your staff is not available. Our operators can perform advanced call handling with custom built scripting tailored to your specific needs. We work as a seamless extension of your staff, so callers always reach a live person. We offer the following services/features-Appointment scheduling -Bilingual Operators (English/Spanish/French)-Email Monitoring -Helpdesk/Tech Support -HVAC/Plumbing Dispatch -Intake specialists (attorney, home care, realty, etc)-Internet/Social Media Response (text/chat/email)-Order/Data Entry -24/7 Service (including all holidays!) Call us at and speak with us to find out how we can help. Visit our website | Email me directly | mayalene@telerep.com

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