Melissa Scandariato

Senior Client Advisor at Crucial Learning

Based in Austin, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Austin

Industry

Professional Training and Coaching

Company size

413

Contact information

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Email

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m•••••••@cruciallearning.com

Phone

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Background

About Melissa Scandariato

Dynamic leader with proven success moving potential clients through the sales system, utilizing product knowledge based sales processes. Passionate about helping people through problem solving to uncover pain points and create memorable client experiences. Able to de-escalate challenging situations all while maintaining customer satisfaction. Exceptionally skilled at team building utilizing Enneagram coaching to foster meaningful relationships.A few of my key career highlights:ACE Excellence Award April 2023 with Crucial Learning Sales Hunter: Presented the Top 15 Agent Award 7 times within 3 years at LegalZoom, exceeding revenue and margin metrics with an average of 113% for FY15 and FY16. Relationship Development Leader: Established and fostered relationships with NFL players to support them with building businesses. Achieved the second in the entire company for gross profit by building exceptional client relationships to generate a book of business worth $5M with 150K in earnings. Account Management Expertise: Provided a top-of-class customer experience while tracking and managing a pipeline of leads and customer interactions in the CRM to manage accounts during introductory periods.Skills & ExpertiseB2B & B2C SaaS Sales | Financial & Tech Sales | Customer Success | Salesforce & CRM | Business Development | C-Suite Relationship Management | Contract Negotiations | Consultative Sales Strategy | Key Account Management | Solutions Strategy Planning | Customer Retention | New Business Development | Territory Growth | Client Needs Analysis | New Market Penetration | Marketing Development | Pipeline Development | Remote Sales Presentations

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