Meredith Wendell

Background

About Meredith Wendell

A highly-talented freelancer with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality, while working independently from home. Extremely accurate with strong skills in web research and data analysis. Flourishes in fast-paced environments performing regular and recurring duties independently without supervision. Self-starter with excellent written communication skills. Proven team player with the ability to work with people at all levels of a corporation. Provided remote customer support over the Zendesk platform used by the company, handled complex problems and worked with customers to ensure all discrepancies are resolved quickly. Responsible for thoroughly reading customer emails, identified problems and questions to be addressed, and developed answers consistent with the company's business practices while promoting customer satisfaction and retention. Utilized Kickfactory's system and scoured tweets on Twitter for keywords related to clients' businesses and products, verifying if a tweet was truly related to the client. Provided remote customer support over the Zendesk platform used by the company, handled complex problems and worked with customers to ensure all discrepancies are resolved quickly. Responsible for thoroughly reading customer emails, identified problems and questions to be addressed, and developed answers consistent with the company's business practices while promoting customer satisfaction and retention. Utilized Kickfactory's system and scoured tweets on Twitter for keywords related to clients' businesses and products, verifying if a tweet was truly related to the client. Analyzed data to ensure relevancy and that it was processed according to company standards.