Michael Hanna
Chief Operating Officer at Usability Mapping
Based in Crosby, United States
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Seniority
C-Team
Department
Operations
Location
Crosby
Industry
Engineering Services
Company size
8
Contact information
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m•••••••@usabilitymapping.com
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Background
About Michael Hanna
WHAT I DO: I help safety professionals develop safer and more usable documentation with Usability Mapping. Documents that are engineered for Users with Usability Mapping increase safety and performance. I have helped improve the usability of over policies / procedures / work instructions in safety critical industries. HOW I DO IT: I train Document Writers to engineer documentation for Users with Usability Mapping and our proprietary UMap-IT software. I provide Usability Mapping services to organizations to generate momentum and engineer documentation safer, faster, and cheaper. I leverage over 20 years of operations experience with oil/gas and specialty chemicals to help organizations deliver the safest policies and procedures to their workforce. WHO I WORK WITH: I work with any industry that requires instructions to perform safely and reliably. I speak internationally on the benefits of UX and Safety working with some of the world’s largest companies. WHAT I AM WORKING ON NOW- Managing UX Document Engineering projects for global enterprises- Training others to create User focused policies / procedures/ standards- Continuous improvement on our proprietary UX Engineering Authoring software UMap-IT- Researching the impact of UX design of the 737MAX and the tragic loss of 346 lives. Want more information? Sign up for the next "Science of Safety!" presentation at
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