Michael Paulson

Background

About Michael Paulson

Motivated, personable, flexible, deadline driven, process oriented and customer focused management professional with proven ability and vision to analyze a situation quickly, come up with a viable solution and then document, train and roll out a repeatable process to all. Whatever the need, team player or individual contributor, management or project management, all tasks are handled with the same sense of urgency and importance. The track record showing tested and proven leadership skills with the ability to keep a team motivated and focused while delivering results. Received numerous awards throughout career for leadership and customer service. Specialties: Management, Project Management, Customer Billing, Customer Service, Order Management, Call Center, Process Improvement, SOX Audit Testing, Six Sigma and FBM Analysis, Performance Management, Forecasting, Logistics, Training and Development