Michael Spencer
Senior Manager Learning Development at Actively Seeking Employment
Based in Seattle, United States
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Seniority
Manager
Department
Human Resources
Location
Seattle
Industry
Human Resources Services
Company size
509
Contact information
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m•••••••@••••••.com
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Background
About Michael Spencer
Customer service, leadership and training professional with nearly thirty years of experience in management. Proven success in training, team building, customer satisfaction and change management. Skilled in day-to-day operations in all aspects of the operations, support, service, Quality Assurance, financial management, root cause analysis and Lean Six Sigma - process improvement. Multi-industry Success- Contact Center Operations - Field Service - Manufacturing - Telecommunication - Hospitality Specialties: Team Building, Communications, Customer Support and Service, Training, Quality Assurance, Field Operations, Lean Six Sigma - Process Improvement, Multi-unit management, Public presentations, Group facilitation, Hospitality and culinary management.
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