Michell Setterberg

Background

About Michell Setterberg

Michell brings 25 years experience in Talent Supply Chain Management and market research with 7 years at Pontoon and several years working at (KOCG) Kelly Outsourcing and Consulting Group. Michell is passionate and shares a love of what she does that is second to none. She has a consultative solutions focused approach which she applies to every project. Michell is a true leader pivotal in program implementation, management and driving continuous improvement. She is skilled in recommending best practices and overall solutions to her clients since she is on the cutting edge of market trends and service offerings. She can quickly assess a program and make strategic recommendations which lead to more efficient processes, higher profitability margins and greater overall satisfaction. Her expertise lies in training and managing her teams to achieve maximum results. She never says no to a project and often works with a multitude of complex situations all congruently. She is at her best in a fast paced environment that challenges her to learn while sharing valuable experience along the way. Her contributions have been centered around total solution redesign, designing and delivering presentations, pitches, project management, peer mentoring, RFP development, developing and delivering training, risk management, cost containment, process improvements, change management, increasing customer satisfaction, NPS, sharing and developing best practices and contract negotiation. Michell is completely comfortable leading a team as well as working independently. She is an effective presenter and a clear communicator who is thrilled by the prospect of engaging with new projects. Michell has her bachelors degree from University of Vermont, and has held positions of Recruiter, Vendor Management Specialist, Senior Vendor Management Specialist, Senior Operations Manager, Director, Global Director and Operations Lead.