Michelle Viera
Customer Service Representative at Crash Champions
Based in Tampa, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Tampa
Industry
Motor Vehicle Manufacturing
Company size
3.7K
Contact information
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m•••••••@crashchampions.com
Phone
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Background
About Michelle Viera
Bilingual (English/Spanish) Customer Success and Operations professional with 10+ years of experience driving customer satisfaction, building client relationships, and leading high-performing teams. Skilled in streamlining processes, resolving complex challenges, and collaborating across departments to deliver results.At Nielsen, I recruited and engaged over participants, improving retention and strengthening the quality of nationwide TV ratings. At Crash Champions, I coordinate operations across vendors, insurers, and customers to ensure seamless service delivery. At GameStop, I led a retail team to record sales, earning the Presidential Award for Sales and Profitability.Recognized for adaptability, leadership, and a customer-first mindset, I thrive in roles where I can solve problems, improve processes, and build lasting relationships. Passionate about helping organizations grow by delivering excellent customer and operational outcomes.each out.
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