Mike Pastor

Background

About Mike Pastor

20 years experience in the theme park, hospitality and service industry in many business functions. General manager with history of consistent growth in revenue, employee engagement and visitor satisfaction KPIs in large-scale, fast-paced environment. Ability to challenge status quo and achieve difficult ROIC targets. Business leading strategist and visionary, steering organizational change towards long-term success. Manages large PnL and project budgets. Experienced leader, coach, mentor and service expert. Charity and community involvement as head of Merlin's Magic Wand charity and previous instructor for California State University San Marcos' Hospitality Professional Certificate Program. Facilitator for Duarte Inc and Instructor for Amusement Industry Manufacturers and Suppliers International Safety Conference. Always looking for opportunities to make a positive impact on people, businesses and the community. Strong belief that marketing a product is important, but having a stellar guest experience is THE key to long-term success. I am best when working for a company whose core values, strategy and decisions are all focused on ensuring the complete engagement of staff and customers.