Mohammed Iqbal

Senior Technical Support Advisor (Supervisor Tier 2) at Intouchcx

Based in Winnipeg, Canada

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Seniority

Other

Department

Other

Location

Winnipeg

Industry

Outsourcing and Offshoring Consulting

Company size

14K

Contact information

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Email

1 credit

m•••••••@intouchcx.com

Phone

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Background

About Mohammed Iqbal

Welcome to my LinkedIn profile! I'm a passionate and versatile professional with a proven track record in both Technical Support and Web Development. Senior Technical Support Advisor:In my role as a Senior Technical Support Advisor, I've honed my skills in diagnosing and resolving complex technical issues. I pride myself on delivering exceptional customer service, ensuring end-users receive timely and effective solutions. My ability to communicate technical concepts in a user-friendly manner has contributed to high customer satisfaction rates. Web Developer:As a Web Developer, I've played a key role in crafting engaging and responsive web experiences. Proficient in JavaScript and various frameworks like React.js, I've brought design concepts to life, creating seamless and visually appealing interfaces. My focus on performance optimization and cross-platform compatibility has led to the development of user-centric web applications. Key Skills:Technical Support and TroubleshootingHTML, CSS, JavaScript (React.js, VueJS)Front-end DevelopmentUser Interface (UI)/ User Experience (UX) DesignResponsive Web DevelopmentProblem Diagnosis and ResolutionCollaboration and Team LeadershipCustomer Service Excellence Continuous Learner:I'm dedicated to staying ahead in the dynamic tech landscape. Constantly exploring new technologies, attending industry events, and participating in online communities allow me to bring fresh perspectives to my work.🤝 Let's Connect:I'm always open to networking, collaboration, and discussions on all things tech! Whether you're looking for a Technical Support Specialist or a Web Developer, let's connect and explore the possibilities.

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