Mona Claesson

Background

About Mona Claesson

I am a very organized person and like to work in teams as a strong team player. My approach with colleague is honest and open minded. I love challenges and see it as a challenge to learn new things. I love getting deeply involved in my work and have a strong desire to develop within new areas. I have a keen interest to lead, engage, and coach teams. I have worked in several areas of IT organizations in different roles in an agile global environment. As a leader I am putting a lot of emphasis on being a mainstay but also to engage and motivate teams to high delivery capability. I have extensive experience and broad competence within IT systems, which means that I can communicate technically and understand the technology. I am a strong leader who understands customers’ needs to create effective IT solutions. I have worked as Scrum Master/Team Leader in management team and led and coordinated global security and network teams and was responsible for following up and ensuring delivery met the deadline within project and management. Also planned releases and rollout of changes. Recruited resources for the teams and took care of new hires so they got a good start in the teams. The security team implemented security protocols, TLS/SSL & AT-TLS. Ensured that information sent to customers was encrypted and transmitted securely. Also distributed access for system programmers to the IT systems. The team also produced reports for the auditors for high privileges in the IT systems and also managed the RACF and ACF2 databases. The network team was responsible for the Communication Server which provided the communication between various integrated IT systems towards the customers such as FTP traffic, email traffic and implemented the Policy Agent so that the customers could access the IT systems in a secure manner. Both teams monitored incidents in the Service Now tool. I have also worked as a Project owner and collected, evaluated and visualized business requirements from customers. Participated in management meetings where decisions were made about the priority of the deliveries and for the customers. Contact with stakeholders both at global and local level. Daily contact with the Scrum Master and the development team. Prioritized the team's product backlog together with the Scrum Master and coordinated deliveries with the Service Delivery Manager. Was involved in sprint planning meetings with the teams to decide what to focus on in the next upcoming sprint. Also planned resources for the teams so that we had the required staffing.