Monika Kumar
Crew Trainer at Mcdonald's
Based in Etobicoke, Canada
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Seniority
Staff
Department
Operations
Location
Etobicoke
Industry
Restaurants
Company size
426K
Contact information
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m•••••••@mcdonalds.com
Phone
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Background
About Monika Kumar
Great service isn’t just about transactions—it’s about connections " I didn’t just step into customer service; I grew into it. From my first role taking orders to now training newbies and ensuring top-notch service, I’ve learned that the little things—like a warm greeting make the biggest impact. With experience in customer support, sales, and food service, I’ve mastered handling inquiries, resolving concerns, and making every customer interaction a positive one. Now, as a Crew Trainer at McDonald's, I don’t just serve customers—I help shape the next generation of service professionals. Beyond the frontlines, I’m currently pursuing a Postgraduate Diploma in Global Business Management, expanding my expertise in leadership, operations, and business strategy. I believe that growth comes from curiosity, adaptability, and the courage to take on new challenges. So, if you're looking for someone who can blend service, leadership, and a customer-first mindset, let’s connect!
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