Nada Youssef
Governance Head at Centro
Based in Cairo, Egypt
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Seniority
Manager
Department
Other
Location
Cairo
Industry
Outsourcing and Offshoring Consulting
Company size
810
Contact information
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n•••••••@centrocdx.com
Phone
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Background
About Nada Youssef
Certified COPC lead auditor (Customer Operations Performance Centre) and ISO (9001, 14001 and 45001) with total 15 years of strategic experience regarding customer’s journey, operation, customer complaints and quality assurance leading successful project teams and delivering high-impact results. Skilled in project planning, risk management, and resource optimization to ensure timely and within-budget project delivery. Strong leadership and communication skills, with the ability to collaborate across cross-functional teams and stakeholders. Known for implementing best practices, driving process improvements, and cultivating a positive team culture.
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