Naeema Petersen
Customer Service and Complaints Consultant at Wns Global Services Sa
Based in Cape Town, South Africa
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Seniority
Staff
Department
Other
Location
Cape Town
Industry
Outsourcing and Offshoring Consulting
Company size
9.9K
Contact information
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n•••••••@wns.com
Phone
5 credits+27 ••• •••• ••••
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Background
About Naeema Petersen
I've been working as a senior associate customer service/complaints representative at WNS Global Service for four years. At my current job I handle front line incoming calls within a contact centre, dealing with general billing and payment enquiries, customer complaints, booking appointments, upsales to existing customer. I do have experience working face to face with customer as I previously worked at Sterkinekor theaters where I worked as a multi skilled cashier. I've completed a year long internship as a Pay Intern where I was placed as at a local school and worked as an assistant administrator completing basic administrative task.
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