Neil Barber

Background

About Neil Barber

As Head of Technology & Support at PMI, I bring nearly 35 years of experience in IT—spanning infrastructure, systems integration, user support, and strategic leadership. My career has been defined by a commitment to making technology work better for people, and I thrive at the intersection of operational excellence and digital transformation.I lead with a pragmatic blend of foresight and hands-on expertise, overseeing the systems and support that keep our organisation running smoothly. Whether managing enterprise platforms like Microsoft 365 or driving cybersecurity compliance, I ensure that technology is an enabler—not a barrier.My leadership style is collaborative and solutions-focused. I’m known for translating technical complexity into clear, actionable plans and for supporting colleagues with empathy and precision. I work closely with cross-functional teams including Finance, Learning & Development, and Programme Management to align technology with business goals.Recent highlights include:Driving automation, and process improvements in e-learning deployment and exam readiness.Leading the technical response to critical support cases with external partners.Supporting strategic initiatives such as infrastructure upgrades and cybersecurity audits.I’m always open to connecting with fellow tech leaders, operational strategists, and anyone passionate about building resilient, people-first systems.