Nicholas Dakins

Background

About Nicholas Dakins

Nick is a Donor Success Manager at New Mexico State University Foundation, where he has been designing, implementing, and coordinating a comprehensive stewardship and donor recognition system for over a year. He is an expert in customer success, with a proven track record of onboarding new donors, integrating them into the foundation's culture, and managing their expectations through multiple touch points. Nick has a strong background in sales and marketing, having worked as a Customer Success Manager at Comcast for three years, where he drove customer acquisition, awareness, retention, and interest in the company's services. He also created business partnerships with multiple industries, managing relationships and building upon current and new ones. He holds a Bachelor's degree in General Studies from Indiana University South Bend and is skilled in leadership, business planning, connectivity, customer satisfaction, and time management. Nick's mission is to help higher education institutions manage and grow their stewardship programs to drive donor growth and retention.