Nick Poole

Background

About Nick Poole

I’m an experienced IT Lead, driving enterprise-level IT infrastructure, procurement strategy, and cross-functional technology initiatives that directly support business growth.Throughout my career, I’ve combined strong technical expertise with commercial awareness, managing SaaS ecosystems, negotiating vendor contracts, leading audits, and driving operational improvements that create measurable results.My Skills-Strategic IT & Cloud Administration: I’ve led administration and optimization of SaaS platforms including Slack, Jira, Confluence, Miro, Figma, Adobe, and DocuSign, improving team collaboration by 45% while reducing software license costs by 30% through proactive asset management and contract negotiations-IT Procurement & Commercial Leadership: I develop procurement strategies aligned with business goals, negotiate vendor agreements, and manage commercial terms. My contract negotiations have reduced IT procurement costs by 25%-Security, Compliance & Risk Management: I’ve led multiple external IT security audits from large enterprise partners, not only passing successfully but strengthening long-term partnerships through trust and operational maturity. I continuously review and implement security solutions including MDR, AV, DMARC, vulnerability testing, and compliance frameworks-IT Project & Change Leadership: From office relocations to full remote-work transitions (achieving 100% business continuity), I plan and execute IT rollouts that minimize disruption and reduce setup time through structured, scalable processes.I also played a key role during major acquisitions by Sega and Embracer, supporting system integrations and aligning IT operations during organizational change-Infrastructure & Operations Expertise: My background spans Active Directory management, server/storage/network administration, endpoint management, enterprise tool deployment, documentation, onboarding/offboarding workflows, and leading Desktop Support teams.I’m known for balancing multiple initiatives, audits, SaaS reconfigurations, vendor negotiations, infrastructure upgrades, while consistently meeting deadlines and maintaining strong stakeholder satisfaction.Above all, I view IT as a business enabler. My goal is always to deliver secure, cost-effective, and scalable solutions that empower teams to perform at their best.