Nicky Nelson

Background

About Nicky Nelson

Customer Account Management|Order Management and Fulfillment|Financial Reporting and Analysis|Order to Cash Cycle|Deduction Management|Strong Analytical Skills|Account Reconciliation|New System Implementations|Demand Planning|Forecasting|Post Audits|SOX|Vendor Compliance|Cash Forecasting|Rebates|Month End Reporting|EDI|SAP|Oracle|PayrollRelationship building Sr. Sales Operations Account Manager with over 20 years experience in Business development & Account Management. I am passionate about my customers and solving problems, setting strategy for success and implementing it. Led complex global projects in business operations and Sales Administration to create solutions for top Gaming Industry Customers.Valued as a strong team leader and motivator, using deep industry and sales operations background to educate and maximize performance of staff. Key strengths include Account Management, end to end project management, creative-problem solving, client executive relationships, customer implementations, cross functional alignment, contract management, account planning, solution development & delivery, B2B, SAP and Oracle CRM databases and Payroll.Managed top retail accounts such as Gamestop, Best Buy, Target, Amazon.com and various others in order placement, inventory management, product set-ups, logistics, tracking, credit issues and returns. Support Regional Sales directors to promote profitable sales. Maintain strong relationships with retail accounts, sales rep firms, internal teams, warehouse team and vendors.