Nicole Haefner

Background

About Nicole Haefner

From my time as a Medic in the US Army National Guard, where I learned the true value of precision, resilience, and teamwork, to my current role as a Project Manager, I've always been driven by the desire to make an impact and improve the systems around me. My journey has been about translating those foundational skills into the healthcare and operations management fields, where I’ve successfully led cross-functional teams and managed complex projects to deliver impactful results. Throughout my career, I’ve focused on optimizing processes, driving efficiency, and fostering collaboration. At Daya Medicals, I spearheaded projects to implement customized EHR systems for medical clinics, leading to a 15% boost in workflow efficiency. I worked closely with stakeholders and internal teams, helping to increase project completion rates by 25%. These successes were rooted in my ability to adapt and manage projects using agile methodologies. Prior to that, I spent time at Commercial Recreation Specialists, managing up to 10 concurrent installation projects, each valued up to $600K. With a keen eye on budgets and timelines, I consistently delivered projects 5% under budget, while ensuring high-quality standards and achieving a 98% client satisfaction rate. I implemented systems to track next steps and improve communication across teams, which directly contributed to increased profitability. Before transitioning into project management, I led daily operations at Interstate Blood Bank, where I managed over 45 employees and oversaw a plasma donation center. Here, I not only boosted operational efficiency by 20%, but I also played a key role in improving employee satisfaction, reducing turnover by 15%. The experience of working with diverse teams, handling complex situations, and driving change is something I carry with me into every project I manage. I’m passionate about continuous improvement and enjoy solving challenges through technology and process optimization. With a background in psychology, I bring a unique perspective on leading teams and understanding the human element in project management. I’m currently pursuing my PMP certification to further hone my skills and am excited about applying my expertise to larger-scale projects in healthcare and operations. If you're interested in discussing project management strategies, best practices in healthcare technology, or potential collaboration opportunities, feel free to reach out. I’d love to connect!