Nicole Wiggins
Learning & Development Associate, Project Manager - Program Governance at City National Bank
Based in Philadelphia, United States
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Seniority
Other
Department
Other
Location
Philadelphia
Industry
Banking
Company size
6.8K
Contact information
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n•••••••@newsroom.cnb.com
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Background
About Nicole Wiggins
I specialize in building governance-aligned learning solutions that strengthen operational performance and reduce risk.Within Banking & Investment Services, I’ve designed and implemented scalable On-the-Job Training (OJT) frameworks across 20+ teams, improving onboarding consistency and supporting regulatory remediation efforts tied to MRAs and consent orders.My work sits at the intersection of learning, compliance, and process improvement. I partner with stakeholders to identify workflow gaps, implement structured training interventions, and create sustainable documentation and coaching models that enhance productivity and control.Core strengths:• OJT framework design• Governance-aligned training• Regulatory remediation support• Process gap analysis• Cross-functional collaboration• Facilitation & adult learning strategyI am passionate about designing learning systems that accelerate productivity while reinforcing stability and risk awareness.
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