Nicolette Wuring

Background

About Nicolette Wuring

Customer Service and Experience consultant & Business Mentor – I help Customer Service and Experience professionals,(senior) managers and executives identify and investigate opportunities to grow their professional career and their company. My highly personalized and FREE coaching service helps individuals realize their dreams of growing their business and their professional career by following my BIG5 process. nicolette@customer-advocacy.com https://calendly.com/nicolette-wuring/30min How do I Help You? Tired of the politics and bureaucracy of short-term targets getting in the way of long-term, sustainable results? Feel trapped by working in ways that leave you feeling unfulfilled and burnt out? Looking for a more fulfilling work life? Want to take control of your outcomes? How about more energy, professional success, happy employees and customers, and a work life that’s in YOUR control? Whether you are ready to jump into taking full ownership or prefer “safety” while building your road to CS/CX success, I can help! If you have considered taking control and are unsure where to start, I will guide you through the steps involved to ensure you define your and your company's path to success. I will work with you to find the opportunities which are perfect for you, your company, the environment you operate in, identify and use momentum, and set achievable goals. If you’re interested in taking control of the CS/CX agenda and driving both your own and your company’s outcomes, message me today. Let’s get to work on designing the success you, your employees and your customers truly deserve! Why the BIG5 It provides you with a clear path to successful professional and business growth by combining the BIG5’ proven game plan with the potential. This combination enables you to build your CS/CX success bigger, faster and with less risk. The BIG5 Process My process has been refined over the course of more than 20 years with one goal in mind, putting you, your co-workers and your customers in the position to reap the benefits of CS/CX. I help you define the characteristics of momentum and benefits which are important to you and your company. I help you build a strategy CS/CX strategy, service concept, operating model, governance framework to make your progress tangible, measurable, and manageable, and roadmap to success. I coach you through my BIG5 process to help you truly put people (employees and customer) at the of your business.