Verified recordOutsourcing/Offshoring

Nipendra Singh

Supervisor Workforce Management at Iqor India

Based in Noida, India

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Seniority

Manager

Department

Other

Location

Noida

Industry

Outsourcing/Offshoring

Company size

709

Contact information

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Email

1 credit

n•••••••@iqor.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Nipendra Singh

As an analyst I interpret, analyze, read, and make recommendations that improves workforce with an eye on reducing overhead and increasing customer satisfaction and experience. Serving as a primary point of contact for workforce management policies and subject matter experts on workforce optimization steps.WFM/MIS Reporting, Dashboards, Power point presentation, Power Bi automation, VBA Automation, highlighting business insights and improvement areas, driving Compliance & Process improvement. Voice collection experience and client facing etc.

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