Nitin Sawankar

Background

About Nitin Sawankar

several years of experience in the IT industry in the areas of IT Infrastructure Services, Linux, Software Quality Assurance and System Management Certified Information Systems Auditor -(CISA)(Networking LA) with Team Leadership Certification. Proficiency in analyzing problem statement & coming up with effective solutions as per the companys requirement Hands on Experience in IT Operations management including Service Delivery• Working in 24x7 Environments.• Monitor 13 Application of Citi bank Japan.• Monitoring Details Working of application and Making Reports ready for clients.• Extracting Data from Database and Provide to user on Request.• Checking Application data on ITRS monitoring tool and Send Report Hourly to clients.• Checking File System of Servers and Monitoring Application Process on Business timings.• Create Service Now Incident tickets for Incident on Production. Servers. • By Using Active Console Tool, Monitors NDM Process and Check The Services Status On Various Time.• Manage Green zone of Applications.• Check Server Status by Using Tectia Tool.• Provide 24*7 Support on BAU time, BOD EOD.• Make Report of Bank Opening and Closing.• Working on Autosys job controlling tool used for scheduling, monitoring and reporting jobs.• Submitted Jobs Required for Applications and Also Hold Start etc.• Use Various Database to extract data from servers and Provide to client on Request.• Solve User Queries and Close Service Now Incidents within SLA time.• Provide Resolution Details And RCA to Clients on Incidents.• Use Various Application Front End Access to Validate Data.• Working On Wintel and Linux Environment.• Provide Supports on Weekly changes Activity and Also Help L2 to Complete Activity on Time.• Use Tubemap Application for Reports generation of Production.