Odell Davis

Remote Customer Service Associate at Alorica

Based in United States

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Seniority

Staff

Department

Customer/Client Service

Location

United States

Industry

Outsourcing and Offshoring Consulting

Company size

72K

Contact information

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Email

1 credit

o•••••••@alorica.com

Phone

5 credits

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Background

About Odell Davis

I’m a customer and operations-focused analyst with experience using data to improve decision-making, reporting, and performance. With a background spanning customer service, operations, and team leadership, I’ve learned how to connect trends, KPIs, and business processes to real outcomes.I work with Excel, SQL, MySQL, and Tableau to analyze data, build dashboards, and surface insights that support stronger customer experiences and better business decisions. My experience includes improving reporting visibility, supporting process improvements, and contributing to measurable revenue growth through data-informed merchandising and operational analysis.I’m seeking opportunities in data analytics, customer insights, business analysis, and operations reporting where I can help teams turn data into action.

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