Otia Sutton

Background

About Otia Sutton

As a Sales Support Specialist at PartnerHero, I deliver exceptional customer service through email, chat, and phone, utilizing advanced troubleshooting and problem-solving skills to address and resolve customer inquiries. With more than five years of experience in the banking industry, I have developed a solid background in banking services, operations, and compliance. I have achieved and surpassed performance goals, demonstrating a dedicated approach to target attainment and result delivery. I have also maintained and updated claims related to transactions or fraud, focusing on precise resolution and prompt claim processing. Additionally, I have conducted comprehensive research across various computer systems to assess customer needs and provide customized solutions. My personal passion is beauty and wellness. I am a licensed esthetician and have been working in the beauty industry since 2016 from retail to providing beauty services. I have learned the latest techniques and trends in skin care, and have applied them to my own personal and professional development. I am always eager to learn new skills and expand my knowledge base, and I aspire to continuously grow professionally.