Patrick Proesmans
Head of Success at Clearpeople
Based in La Romana, Spain
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Seniority
Director
Department
Customer/Client Service
Location
La Romana
Industry
Software Development
Company size
42
Contact information
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p•••••••@clearpeople.com
Phone
5 credits+34 ••• •••• ••••
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Background
About Patrick Proesmans
Experienced manager and leader with a proven history of excelling in a multi-national and strategic IT environment. Skilled in operations, customer service, customer experience, Communications and Information Systems, Information and Knowledge Management (IKM), Change Management. Currently, as Head of the Success Department, my team and I, who all are working fully remote, are focusing on delivering "the ultimate customer experience". Within a People first mindset we want to meet customer expectations, provide excellent customer success journeys and score extremely high in client satisfaction. It's my task to have a overview of all our success related activities and improve processes, effectiveness and quality of our services related to customer success, customer support, success consultancy, Infrastructure & Security.
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