Paul Rooney
Head of Commercial Operations at Crown Commercial Service
Based in United Kingdom
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Seniority
Director
Department
Operations
Location
United Kingdom
Industry
Government Administration
Company size
988
Contact information
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p•••••••@crowncommercial.gov.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Paul Rooney
I am a strategic, analytical, and driven Business Operations Leader with more than 18 years experience across a multitude of industries: Insurance, Finance, Retail, Customer Service, and B2B/B2C sectors. Able to specialise in both corporate and emerging businesses as a contact centre professional, I am skilled in negotiations, forecasting, revenue projections, implementing business strategies to increase performance, and developing sales/operations teams to achieve KPIs and targets. With experience of direct leadership of 400+ heads, as a strong motivator and trainer, I am able to manage talent for employee retention, and cultivate new relationships with senior stakeholders to drive business success.
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