Pete Dunn
Complaints Manager at Cuckoo
Based in Warrington, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
Warrington
Industry
Technology; Information and Internet
Company size
137
Contact information
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p•••••••@cuckoo.co
Phone
5 credits+44 ••• •••• ••••
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Background
About Pete Dunn
Extensive experience in a Customer Service orientated management role, with 14 years’ progression in several operational and strategic capacities – Successful in enhancing internal efficiency, reducing expenditure and catapulting performance metrics in multiple operational roles. Effectively tackled procedural issues, addressing operational areas in need of improvement to achieve Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Proven track record managing Customer Service operations, while building and developing high-performing teams.
Decision-makers
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- AHDirector
Anni Havas
Head of Customer Success · Customer/Client Service
- ZGStaff
Zak Grewcock
Application Analyst · Information Technology
- ERC-Team
Emmi Randell
Chief Commercial Officer (CCO) · Sales & Business Development
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