Peter Verheijde
Co-founder, Trainer and Consultant at Cx Unraveled
Based in Amsterdam, Netherlands
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Seniority
C-Team
Department
Other
Location
Amsterdam
Industry
Consumer Services
Company size
4
Contact information
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p•••••••@cxunraveled.com
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Background
About Peter Verheijde
Great customer experiences don’t happen by accident. They’re built — through insight, design, and consistent execution. For over 25 years, I’ve helped organisations connect those dots. At KLM, I led customer experience research, R&D and customer experience teams — turning data and insights into decisions that impacted millions of customers. Today, as Co-Founder of CX Unraveled, we work with organisations across sectors to translate CX theory into measurable business impact. Our work combines strategy, insights, design, and culture — helping teams move from talking about CX to truly delivering it. Because when you align what you promise with what customers feel, growth follows naturally. Whether through a keynote, a masterclass, or a deep-dive consultancy track, our focus is the same: make CX practical, human, and powerful. Curious how we can make that happen in your organisation? Let’s connect.
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