Phil Black

Background

About Phil Black

A driven and highly skilled Service Manager/ Strategic/ Projects and Operations Manager with proven experience in events development and delivery, marketing, communications, tourism, arts development, sports development, leisure management, leisure facilities management, heritage assets and business development. Excellent project management, interpersonal and organisational skills, and a strong team ethic. More than 12 years experience in a leadership role with an empowering management style. Experience in developing events with high impact including events of national and global significance. Experiencing of delivering substantial efficiencies through operating leisure services in new ways. Good at influencing and inspiring all staff including seasonal/ volunteers. Committed to delivering outstanding customer service. Strong negotiating, networking and partnership skills with a demonstrable track record of building and sustaining relationships. An excellent communicator with strong creative skills, extensive experience in design, promotional materials, website and social media development. A thorough and considered approach, with well-developed research and consultation capabilities. Able to work well under pressure and to adapt to a challenging and changing working/ project environment. Commercially astute, with strong financial and performance management skills.