Pradeep Sreenivasan

Background

About Pradeep Sreenivasan

With over 25 years of experience in process improvement, analytics, and project management, I am confident in my ability to contribute effectively and drive significant operational and strategic improvements.As Director of Process Improvement at Sutherland. I have led initiatives that have significantly enhanced operational efficiency and service quality. I have successfully driven transformational projects that resulted in annual savings of $400k QNI and beyond, optimized solutions in collaboration with cross-functional teams, provided strategic insights to support senior management decisions. My efforts in implementing end-to-end process changes and managing global projects have consistently aligned with strategic goals and delivered high-impact results.I have successfully led and deployed projects across a range of industries including Health Insurance, Banking, Retail, Market Research, Telecom, and IT Services. My extensive onsite experience in the US, UK, Switzerland, Spain, Romania, Russia, and the Philippines has provided me with valuable insights and the ability to drive successful transformations in diverse business environments.At Hewlett Packard Enterprise, I oversaw large-scale organizational changes and managed multiple projects that led to a 100% revenue increase over two years. My role involved standardizing processes, establishing key performance indicators, and driving process improvements. I also played a pivotal role in managing Market Development Funds and transforming marketing processes, which resulted in efficiency savings of $20 million.At Tata Consultancy Services, I led a team of 150 analytics professionals and successfully standardized processes into a global framework. My ability to provide holistic data integration and drive successful transitions ensured stable and efficient operations across multiple countries.My experience at IBM as a Segment Analyst further honed my skills in data mining and market analysis, leading to actionable insights and strategic decisions that supported go-to-market strategies. I am particularly proud of receiving recognition for my customer segmentation work, which laid the foundation for impactful sales and marketing strategies.With a Master’s in Statistics, a PMP Certification, and advanced certifications in Lean Six Sigma, I am well-equipped to bring a high level of expertise to your team. My background demonstrates a consistent track record of driving process improvements, managing complex projects, and delivering strategic insights that align with business objectives.