Raina Chavan

Background

About Raina Chavan

Summary : A highly creative, result proven project management professional PMP, PRINCE2, Scrum Master (PSM1), ITSM with over 15+ years’ experience in managing complex IT projects in Banking, Finance, Pharmaceutical and Healthcare Domains. Successful track record in managing IT Infrastructure Projects, Security Operations Management, Multi-Vendor Service Management & Business Continuity Management Professional Summary- A project management professional with extensive experience in IT Infrastructure Project Management, Information Security, Business Continuity Planning, Process & Compliance Management - Experience in handling project throughout its entire lifecycle, including project initiation/proposals, project delivery, costing, business liaison / stakeholder management, RFP/RFI, post implementation review and project close out / handover - Good knowledge of enterprise solutions, applications and their business applicability. Strong analysis skills- Skillful in managing, maintaining the process, compliance and quality standard defined for the project - Proficiency in handling various aspect of infrastructure projects like Hosting, Hardware and Application implementation, Production Support, Consultancy - Adroit in ITSM and Project management framework like PMP, ISO2k, ITIL V4, ITIL V3 - Ability to support and sustain a positive work environment that fosters team performance as well coaching and mentoring the subordinates of their training needs and development - Distinction of having widely travelled across globally to establish client relations and execute multiple domain projects- Possess proactive attitude, capability to think in out of the box. Excellent interpersonal, communication and organizational skills with proven abilities in customer and client relationship management Area of Competency: • Project Delivery Management – Security Operations Management- Process & Compliance • Business Continuity Planning - Disaster Recovery Management - Resource Optimization • Client Relationship Management - Cost Management - IT Service Delivery • Quality Management - Business Process Excellence - Contract/SLA management Certifications SUN Certified System Administrator for Solaris 8 PMP Certified Prince2 Certified ITIL Expert Certified Cobit 5 Foundation Certified Prince2