Ramesh Krishnan

Background

About Ramesh Krishnan

Having overall, 12 years of total experience in IT which includes 9 years in Tech-Mahindra Ltd as aSAP APO functional consultant and 3 years in IBM India Pvt Ltd as APO Senior Technical servicesSpecialist in SAP APO Domain with expertise in Implementation, Maintenance and ProductionSupport Projects in DP, SNP, GATP.2. Possess excellent communication, analytical, interpersonal, problem-solving, administrative andorganizational skills.3. Proficient in SAP-R3 (Version 7.0) SCM APO, Product data Management, Master data Management.4. Coordinated with business owners by mapping business processes to requirements, documentingfunctional specifications, building solutions, and actively working with testing teams. Have goodunderstanding of support methodology for Post Go live & Production Support.5. Having strong management, administration, problem solving and decision-making ability.6. Having Good experience in Incident Management tools such as BMC Remedy, Service Now, sharepoint and Pier to resolve incidents & problems in different kinds within agreed Client’s SLA.7. Involved in support activities such as Analyzing, resolving key issues and Monitoring APO JobsProcess chains, adhering to SLA of End users.8. Hands on scheduling, Releasing and Monitoring logs, Background jobs.9. Involved in Implementation, Support and Rollout Activities.10. Involved in delivering SAP trainings to the end users.11. Co-ordination with the technical team for resolution of technical issues or developments.12. Involved in preparation of End User Training DocumentsFunctional Expertise:1.Expertise in Supply Chain Planning Concepts and Processes include Designing, Developing, Testing,Implementing and supporting all aspects of the Core Interface (CIF), Demand Planning (DP), SupplyNetwork Planning (SNP) and Global Available to Promise (GATP).2. Maintained Time Bucket Profiles, Forecast Profiles, Planning Versions, Promotional Planning, LifeCycle Management.3. Expertise in CIF Integration Models for Master and Transaction Data transfer between ECC and APO.Mass Maintenance of Master Data in APO. Monitoring of CIF errors using the qRFC monitor.4. Experience on working with SNP Heuristics, Optimizer5. Configured the SNP-Alerts.6. Helped the Business to do the Master Data Mapping.7. Created a Complete Night Batch Jobs /Process chains as per Business requirements