Verified recordOutsourcing and Offshoring Consulting

Raveena Gaddam

Applecare - Technical Support Agent at Tp

Based in Scarborough, Canada

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Seniority

Staff

Department

Other

Location

Scarborough

Industry

Outsourcing and Offshoring Consulting

Company size

213K

Contact information

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r•••••••@teleperformance.com

Phone

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+1 ••• •••• ••••

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Background

About Raveena Gaddam

Tech-savvy customer service professional with 4+ years of experience delivering exceptional support and solutions within the Apple ecosystem as well financial ecosystems. Consistently recognized for achieving top-tier customer satisfaction and significant reducing complaint rates. Demonstrated expertise in troubleshooting and resolving complex hardware and software issues across macOS and iOS devices. Proficient in handling customer inquiries, providing technical guidance and ensuring customer satisfaction. Skilled in resolving issues related to email, productivity apps, device security, AppleCare policies. Seeking a challenging role in the tech industry to leverage my problem-solving abilities and contribute to product innovation. Please feel free to reach for the new and exiting opportunities in my inbox.

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