Rewati Lal

Background

About Rewati Lal

Driven by a passion for innovation, I am an enthusiastic startup professional with close to 5 years of experience at a leading FinTech startup (Simpl) to become a skilled Quality Analyst with a strong understanding of startup evaluation and user-centric design principles. My current Master's in Business Administration (MBA) with a Human Resource specialization further equips me to understand the challenges and opportunities unique to startups. Key skills and strengths:> Evaluating Potential: I evaluate FinTech products using comprehensive testing methods. This involves ensuring the functionality, reliability, and user-centric design of the products.> Problem-Solving & User Experience: As an escalation desk quality analyst, I have honed my ability to identify and creatively resolve product issues. This proficiency has naturally led me to prioritize optimizing the user experience. I understand the importance of addressing problems promptly and effectively to ensure a smooth and satisfactory user journey. I can provide guidance on addressing escalated issues, implementing effective solutions, and ensuring a user-centric approach throughout the product development and support process.> Data-Driven Approach/ Data Analysis: In a data-driven approach, I skillfully examined data to monitor progress, detect areas for enhancement, resolve process-related issues, ensure quality, enhance user experience, and boost client satisfaction, ultimately driving operational growth. Quality analysts utilize data from testing, including user feedback, clickstream data, and task completion times, to identify improvement areas and evaluate user experience effectiveness.> Collaboration & Communication: Successfully collaborated and calibrated with cross-functional teams to ensure seamless user experience and honed my communication skills to solve arising issues.> Managing teams and advisors: Managing teams and advisors involves teamwork, communication, objective setting, performance appraisals, problem-solving, conflict resolution, and fostering collaboration for a productive environment. I offered innovative advice, strategic direction, and unbiased information to assist advisors and organizations in overcoming challenges and achieving goals. Seeking Opportunity: Seeking to join a vibrant startup ecosystem, where I can enhance skills and contribute to innovative ventures' growth.