Ricki Cheape
Service Delivery Manager at Adp
Based in Staines-Upon-Thames, United Kingdom
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Seniority
Manager
Department
Operations
Location
Staines-Upon-Thames
Industry
Human Resources Services
Company size
102K
Contact information
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r•••••••@adp.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Ricki Cheape
Service Delivery Manager with over 7 Years experience in the HCM software and services industry. • Delivering high-quality service to customers while driving operational efficiency • Adept at managing complex projects and ensuring timely delivery. • Passionate about delivering exceptional customer service and making a difference in the lives of customers. • A results-oriented Service Delivery Manager with a proven track record. Expertise in managing all aspects of service delivery, including: • Service Level Agreements • Capacity Planning • Incident Management • Problem Management • Change Management
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