Robert Clawson

Background

About Robert Clawson

I excel in the intersection of customer needs and the developers who can provide solutions for them. I have a passion for bringing together teams and enabling them to exceed expectations. I am a Senior Product Management and Consulting professional with 15+ years individual and management experience in Fortune 50 and startup companies serving global customers. I have extensive experience managing the integration of acquired products and customers into existing product lines and customer bases, and the teams who lead them. I have increased revenue and customer retention by: • Spearheaded the development and delivery of SaaS and licensed products in cloud computing and on-site deployments • Managed the technical relationship with clients, addressing their business needs by providing efficient and economical data models and integrations • Quickly resolving customer escalations by engaging customers, development and field teams in joint discovery and resolution • Creating and managing evolving roadmaps that drove products in groundbreaking directions with high value, innovative features • Shortening product release cycles from 18 to 6 months by improving product management processes and helping transform internal product development methodologies from traditional waterfall to more flexible Agile/iterative methods • Improving product quality using lighthouse relationships with top tier customers Thrives on developing and implementing strategies that achieve business goals for highly complex technical products and enabling teams to work with clients to implement solutions for them. Contributes a clear picture of the forest when others are focused on the trees.