Robert Villacorta
Technical Analyst at Optum
Based in Carson, United States
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Seniority
Staff
Department
Information Technology
Location
Carson
Industry
Hospitals and Health Care
Company size
104K
Contact information
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r•••••••@optum.com
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Background
About Robert Villacorta
Highly motivated Technical Analyst and Software Support professional with over 10 years of experience providing exceptional customer service and technical support to both internal and external clients. Skilled in ServiceNow, Microsoft Applications, SharePoint, OneDrive, Teams, and data analytics. Proven track record of meeting and exceeding response times and SLA requirements, collaborating with software development teams, and documenting new processes.
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