Roberta Baesler
Retention Specialist at 24-7 Intouch
Based in Longwood, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Longwood
Industry
Outsourcing and Offshoring Consulting
Company size
8.1K
Contact information
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r•••••••@intouchcx.com
Phone
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Background
About Roberta Baesler
i was in hospitality for about 17 years and the past year and half i have been in customer service. both similar, both taking care of peoples wants and needs. while in hospitality i worked both in casual and fine dining. My last job i was a server as well as a trainer, i did expediting as well as answer high volume of calls when working orders to go. I am currently a customer service agent and my client is The New York Times. I started off in general care doing emails, shortly after became a chat agent, then a voice agent. Currently I am in the Retention Department. A few of my skills are I have a great memory, I am very organized and capable of multitasking, I am also kind and empathetic person who enjoys assisting others.
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