Roberto Petrillo

Background

About Roberto Petrillo

Hi, I'm Roberto Petrillo! My history of success is directly related to my ability to design, develop, and implement Monitoring Service Assurance solutions across multinational telecom companies. I have a proven track record of leading operational excellence and managing multimillionaire projects. I am highly skilled in maintaining project adherence to set budgets and deadlines, while ensuring optimal accuracy, product quality, and attention to detail. I am recognised as an analytical and creative individual for grasping and synthesising customer requirements as well as resolving complex and challenging issues. I am a collaborative and supportive leader and I am instrumental in developing, motivating, and supervising cross-functional teams to achieve maximum productivity. I am an outstanding communicator and I can speak English and Spanish with high-level proficiency during professional interactions, while fostering strong business relationships with foreign colleagues, customers, and third parties. A small selection of my key areas includes: Global Services Management | International Collaboration | Client Retention & Success | Cross-functional Team Leadership | Internal/External Communication | Cost Saving & Process Control | Budget & PnL Management | Customer Service Management | Strategic Planning & Execution | Revenue Generation While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organisational expectations, creating a win-win scenario for everyone involved! Connect with me today to find out how I will make your mission my mission, to help bring all of your business objectives into focus! Please feel free to contact me at (email) with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.