Robin Ballard

Background

About Robin Ballard

I have a history of successful management of training programs, both for business and public customers. I have been responsible for developing and managing specific products within an integrated team and been involved in operations management and administrative activities. Key Skills and Qualifications Leadership: recognized as a team leader and have twice served as an interim Director of Professional Programs Worked on or written grants for National Science Foundation, Wounded Warrior Foundation, Wilkinson Foundation, Dean Foundation and others. Recruiting: over 20 years recruiting, interviewing, hiring and orienting instructors and staff, achieving organization goals of continuous quality in classrooms Training Management: develop and coordinate training classes, workshops and seminars. Achieved measurable outcomes in program growth, revenue and customer satisfaction Customer service: ability to listen, comprehend and answer customer questions in a clear and professional manner. Achieved a high rating in concern resolution. Communication: highly proficient at communicating clearly in both written and verbal formats; excellent listening skills; enjoy being part of a productive team