Robyn Meredith

Background

About Robyn Meredith

I hold a good standard of education. I have 10 GCSEs (A-C grades), including English and Maths, a BTEC in public services and Welsh Baccalaureate (3 A grade A level equivalent) and a Criminology and Social Policy Degree from Cardiff University of a 2:2 standard. I would welcome the chance to learn new skills and to study for any extra qualifications I may require. I am computer literate, and I am used to using a wide range of computer systems I have good organisational skills and over seven years' experience of frontline customer service delivery and administration, I have knowledge and skills around IT, administration, training and management, communication and negotiation skills in customer service both face to face, email and telephone. I am flexible and able to multi-task. I am helped in this respect by being a highly organised person who enjoys planning activity. In my previous role I often had to switch activities depending on demand, for example working in sales, customer service or in a supervisory role. I enjoyed leading a team as it allowed me to use my organisational skills to the best of my ability. In my current role I have to organise my time so that I can complete my work load in an effective timescale, I have proven I can work to beyond expectations because of how I organise my workload. I am motivated and dependable and set myself realistic but challenging targets to improve my productivity. I am very punctual and reliable and can be relied on to produce work of high quality and to take on more than expected I am able to maintain composure and personal effectiveness in situations of pressure and conflict. I work well under pressure and reach targets by staying relaxed and calm. I have a natural ability to absorb pressure and challenges. I am focused and I relish new challenges. I always strive to achieve my full potential and am driven to deliver high quality outcomes in both my own and others work.