Verified recordRetail

Rocquelle Holmes

Executive Customer Relations Case Manager at Lowe's Companies, Inc

Based in Charlotte, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Charlotte

Industry

Retail

Company size

107K

Contact information

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Email

1 credit

r•••••••@••••••.com

Phone

5 credits

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Background

About Rocquelle Holmes

Passionate caseworker with proven leadership skills and 10 years of experience in social services, healthcare, and disability benefits. Subject-matter expert in analyzing and applying state policies and procedures. Accomplished entrepreneur, highly prepared for an atmosphere of quick decision-making and completing projects. Seeking to utilize proven interpersonal & research skills and transition into a cyber security, compliance, investigation, or research role. During my years of experience I’ve had the opportunity to manage my own case load, meet deadlines timely, conduct interviews and assessments, as well as gather community resources and have them available for clients. I have excellent communication skills, strategic planning skills, and my technical skills are proficient too. I’m also familiar with learning and applying policy. Overall, I don’t have experience in cyber security or tech, but I am certain that I would make a valuable addition to any cyber security or tech team. In addition to my experience and individual assets I have a strong educational foundation and a desire to make a difference. My education background includes a bachelor’s in criminology with a minor in sociology, a master’s in Justice Studies with a concentration in homeland security and terrorism, and a second master’s in Cyber Security. I’m a highly motivated, determined, and focused individual.

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