Ross Watson

Background

About Ross Watson

With over 10 years of experience in the hospitality industry, I am a passionate and dedicated manager at Cactus Club Cafe, one of Canada's leading restaurant brands. I have a HND in Hospitality Management from Dundee and Angus College, and a Diploma in Bartending from European Bartender School. I have also obtained a verified international academic qualification from World Education Services. I have developed and honed my skills in hospitality, resorts, and banquets, working with prestigious and diverse organizations such as Tap & Barrel Group, Fairmont Chateau Whistler, The Gleneagles Hotel, and Fairmont St Andrews. I have successfully led and supported teams in delivering exceptional service, maximizing revenues, handling guest concerns, and balancing operational, administrative, and colleague needs. I have a strong knowledge of restaurant menus, policies, procedures, and standards, and I am always eager to learn new trends and best practices in the field. I am committed to creating memorable and positive experiences for guests, colleagues, and partners, and to contributing to the growth and success of Cactus Club Cafe. I value collaboration, innovation, excellence, and diversity, and I strive to bring these values to every aspect of my work.