Sachin Chawan
Operations Manager at Ttec
Based in Ulhasnagar, India
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Seniority
Manager
Department
Operations
Location
Ulhasnagar
Industry
Outsourcing and Offshoring Consulting
Company size
45K
Contact information
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s•••••••@ttec.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sachin Chawan
A manager with 9 years of experience in managing contract centre operations. I have managed teams in both, chat and email domains with substantial emphasis on providing dynamic customer support apart from managing the SLAs, quality parameters, voice of customer and NPS scores. My key skills include, Stakeholder management, people management, coaching and training.
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