Samuel Palacios

Background

About Samuel Palacios

I build strong partnerships that drive growth for clients, teams, and organizations.As a Senior Account Executive at Kaseya in Miami, I help mid-market and enterprise clients get more value from SaaS solutions. I design data-driven strategies that improve retention, renewals, and revenue. By listening carefully and turning insights into action, I help businesses achieve measurable results.Over my career, I’ve built programs from scratch, scaled revenue, and improved sales operations across SaaS, Fintech, and professional services:Kaseya: Increased $500K in ARR by improving renewal workflows, adding ROI dashboards, and supporting partner programs that drove $350K in new pipeline. Reduced churn with health scoring and early interventions.Juvo / Restaurant SAS POS: I launch a reseller program, generating $250K in pipeline. Drove $100K in channel sales with bundled offers and quarterly business reviews. Secured $220K in co-marketing deals at VARTECH and NRA, boosting partner-led demand.Beyond the Soap: Grew revenue by $400K using consultative selling, AI-based lead prioritization, and multi-location package offerings that increased deal size by $250K.MAPFRE MAWDY: Expanded national reach, added $300K in new business and $180K in upsells, and achieved a 95% client satisfaction rate through account reviews and feedback loops.I enjoy seeing strategy in action—whether it’s growing revenue, enabling partners, or helping teams deliver excellent client experiences.Outside of work, I explore architecture, design, and art. With a background in Architecture and an MBA, I combine creativity and structure to tackle challenges in business and problem-solving.I’m always open to connecting with professionals to discuss growth opportunities, partnerships, or new ideas. You can reach me at samuel.palacios559@gmail.com or visit my website: http://bit.ly/4pTy3dvSkills: SaaS Sales, Account Management, Revenue Growth, Partner Enablement, Pipeline Management, Client Retention, Enterprise Sales, Consultative Selling, Strategic Planning, Forecasting, CRM (Salesforce), Business Development, ROI Analysis, Upselling & Cross-selling, Negotiation, Onboarding & Training, Data-Driven Strategy