Sandy Batchelor
Project Trainer at Firstsource
Based in Colorado Springs, United States
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Seniority
Staff
Department
Education
Location
Colorado Springs
Industry
Outsourcing and Offshoring Consulting
Company size
23K
Contact information
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s•••••••@firstsource.com
Phone
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Background
About Sandy Batchelor
Experienced trainer in techincal and soft skills, applications and specific product knowledge. Over 20 years of experience as a Service Delivery Account Manager at Oracle Corporation, P2 Energy Solutions and HP/Digital Equipment Corporation. Provided leadership and project management leadership to database and application customers IT implementations. Managed technical and non-technical call center teams. Developed and implemented Customer Advisory Board to improve communications between customers and technical engineers. Specialties: Service Delivery Account Management Client Relations Program and Process Development ITIL certified, Project Management, SDLC
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