Sandy Geroux

Background

About Sandy Geroux

Leadership comes with challenges. Research has shown that when challenges occur, leadership breaks down and, therefore, so does an organization’s culture, diminishing productivity and engagement. Most breakdowns come in the following four areas: • Trust (inclusiveness, fairness, respect) • Communication (cross-generational, complete, concise) • Execution (process, procedures, tools) • Follow-through (accountability, measurement, scorecards, rewards) In addition to working with companies to continue to improve already-successful cultural and service performance, Sandy works with mid- and upper-level managers and supervisors who are challenged by: • Excessive turnover • A lack of respect and gratitude from their people • Effective communication between departments and workers • Getting associates to show up and be present • Employees not following standard procedures or using the tools provided for them • A lack of proactive thinking, follow-through and accountability on the part of their employees Sandy works with corporate, association and government leaders to help bring engagement and enthusiasm back to the workplace by creating a culture that fosters inclusion, respect and productivity. She helps leaders discover ways to improve employee engagement and their impact on loyalty, productivity and profits. She also works with administrative professionals to help them serve as the true strategic partners they are with their leaders, and discover ways to create higher levels of career satisfaction and opportunity.