Sang Dam

Background

About Sang Dam

As a Parts Support Analyst at PBS Systems, I provide technical support and troubleshooting for automotive dealerships using the company's software. I also assist with data analysis and reporting, and contribute to the continuous improvement of the software and the customer service. I am currently pursuing a field of study in Information Technology at ACI Learning, where I am learning the fundamentals of networking, security, and cloud computing. I have a strong interest in applying my IT skills to any industry, and enhancing my knowledge of emerging technologies and best practices. Prior to joining PBS Systems, I served as a Field Radio Operator in the United States Marine Corps for six years, where I gained valuable experience in communication, teamwork, and problem-solving. I also worked as a Mail Carrier for the United States Postal Service for one year, where I demonstrated my organization and time management skills, as well as my ability to work independently and professionally. I am passionate about providing quality service and support to customers, and leveraging my IT and military skills to help the company achieve its goals and mission.